{"id":130,"date":"2019-08-13T15:17:20","date_gmt":"2019-08-13T13:17:20","guid":{"rendered":"https:\/\/foxo365.pl\/?page_id=130"},"modified":"2022-06-13T14:10:47","modified_gmt":"2022-06-13T12:10:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/foxo365.pl\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"
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FAQ<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tFrequently asked questions and answers in the world of Foxo365<\/sup>.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\tBasic questions<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\tGo to the department<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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BASIC QUESTIONS<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is DaaS \/ Foxo365<\/sup> DaaS?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

DaaS<\/b> (Device-as-a-Service) is an innovative approach to hardware. \u2028services in the subscription system. Paying one monthly fee, depending on the selected package, you get hardware, software, services, paying for each workplace in advance. When you choose Foxo365<\/sup><\/b> DaaS, <\/b>you\u2019ll increase your productivity getting your hardware ready to use with pre-installed software and services.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes Foxo365<\/sup> DaaS <\/b>includes hardware, but not only. In addition to that, the Foxo365 DaaS package Foxo365<\/sup> DaaS<\/b> cludes software and a range of services, depending on a package.\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the difference between a DaaS model and a lease?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Foxo365<\/sup> DaaS<\/b> combines hardware, software and services in a single package, billed for each workplace. Unlike leasing, in Foxo365<\/sup> DaaS<\/b> a device is only one of the components of a complete package. An additional advantage of Foxo365<\/sup> DaaS<\/b> is its scalability and flexibility - we can add or remove a workplace from our contract at any time.\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy pay a monthly subscription instead of buying a computer?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The most important advantage is the Foxo365<\/sup> DaaS <\/b>ackage itself (see question What is DaaS). In addition, with Foxo365<\/sup> DaaS<\/b> we maximally reduce the cost of investment - computer use, software and services. By moving costs from fixed assets (CAPEX) to monthly operating expenses (OPEX), we increase the company's liquidity.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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If you're just starting up, it's worth taking a look at the Plan<\/i> Foxo365<\/sup> Smart<\/i><\/b>. However, if you demand more from your hardware, software and services and you want to increase productivity and security, we offer the most frequently chosen package - Foxo365 Flex. And if you need the full package of services and support from Delkom's technical experts, Foxo365 Flex Pro is perfect for you. Foxo365<\/sup> Flex<\/b>. And if you need the full package of services and support from Delkom's technical experts, Foxo365<\/sup> Flex Pro <\/i><\/b>is perfect for you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use Foxo365<\/sup> DaaS with my company computers?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, accepting and signing the contract is a prerequisite to use
with Foxo365<\/sup> DaaS<\/b>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, as long as you exceed the minimum period of three months. That's one of the main advantages Foxo365<\/sup> DaaS<\/b> - scalability and flexibility - you can add or remove a workplace or even cancel an entire contract.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Moving to a higher Subscription is possible from the next billing cycle. Unfortunately, at the moment it is not possible to change the subscription to a lower one.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI often change the number of employees - is Foxo365<\/sup> DaaS is for me?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Definitely. One of the main advantages Foxo365<\/sup> DaaS<\/b> is its scalability
and flexibility - we can add or remove a workplace from our contract at any time.\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Security and solutions<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes anyone have access to my data?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Nobody has access to your data. Both locally on the computer and in the cloud. On your computer, your data is secure thanks to disk encryption with a cryptographic service BitLocker<\/strong> (see the question What is BitLocker). In the cloud, in services Microsoft 365<\/strong>, Microsoft guarantees your data security.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is BitLocker?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

This is a service for cryptographic data protection on the disk. BitLocker<\/strong> uses the 128 bit AES (Advaced Encryption Standard) algorithm, considered safe by many government institutions, including NIST. Data on encrypted disks BitLocker<\/strong> are safe and unreadable when connected to another device.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere is my data stored?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Data stored locally on the disk is protected by a cryptographic service BitLocker<\/strong> (see the question What is BitLocker). However, in the case of cloud and services Microsoft 365<\/strong> in Microsoft data centers located depending on the service:<\/p>

\u00a0 <\/span>onedrive<\/strong>, SharePoint Online<\/strong>, Skype<\/strong>, Teams<\/strong>, OneNote<\/strong>, Azure Active Directory<\/strong>
- Ireland, the Netherlands<\/p>

Exchange Online<\/strong> - Austria, Finland, France, Ireland, the Netherlands<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens to the computer and data upon return?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Due to the use of a cryptographic service BitLocker<\/strong> (see the question What is BitLocker), nobody has access to the data on the computer. Data from the computer are deleted and repeatedly overwritten using the method Secure erase<\/strong>, a proven solution that deletes data permanently and overwrites all SSD blocks, including redundant and service blocks.


The computer itself, however, undergoes a refurbishing process.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Hardware and software<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use Foxo365<\/sup> DaaS having your computers in the company?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Of course, Foxo365<\/sup> DaaS<\/b> is for everyone, no matter if you are just starting your business or you already have computers in your company. Whether you are a micro, small, medium or large company or even an institution, everyone can enjoy the benefits Foxo365<\/sup> DaaS<\/b>. Contact us and we will check whether we can offer a tailor-made solution.\u00a0<\/span><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I install my applications?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Definitely yes. Under Foxo365<\/sup> DaaS<\/b> you get hardware with pre-installed applications and services in the cloud (including the service package Microsoft 365 Business Standard <\/b>or Microsoft 365 Business Premium<\/b> depending on your subscription), but you can always install your own applications.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t Do I need to have my own IT department?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

This is one of the most important assets Foxo365<\/sup> DaaS<\/b> - you do not need to have an IT Department - we will take care of MY preparation, delivery and proactive protection (depending on your subscription). However, if you already have an IT department, you can relieve them of current IT services and delegate them to tasks closer to business.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes anyone have access to my data?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Nobody has access to your data. Both locally on the computer and in the cloud. On your computer, your data is secure thanks to disk encryption with a cryptographic service BitLocker<\/strong> (see the question What is BitLocker). In the cloud, in services Microsoft 365<\/strong>, the company is the guarantor of the security of your data Microsoft<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes the device become my property after the end of the contract?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In the service model it is Foxo365<\/sup> DaaS,<\/b> the device is lent for the duration of the contract and after 24 months it is replaced. After the contract, the device should be returned.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I buy the device after the end of the contract?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

It is not possible.\u00a0<\/span><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is included in the Microsoft 365 Business Standard package and how can you use it?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Service Package Microsoft 365 Business Standard <\/strong>includes the following applications:
- Word, Excel, Outlook, Power Point, Publisher, Access and services:
- OneDrive, Exchange Online, SharePoint Online, Teams.<\/p>

The license is for 1 user. One license covers fully installed Office applications on 5 phones, 5 tablets and 5 PCs or Macs per user<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is included in the Microsoft 365 Business Premium service package?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Service Package Microsoft 365 Business Premium<\/strong> It includes:<\/p>