FAQ

Frequently asked questions and answers in the world of Foxo365.
Basic questions
Security and solutions
Hardware and software

BASIC QUESTIONS

DaaS (Device-as-a-Service) is an innovative approach to hardware. 
services in the subscription system. Paying one monthly fee, depending on the selected package, you get hardware, software, services, paying for each workplace in advance. When you choose Foxo365 DaaS, you’ll increase your productivity getting your hardware ready to use with pre-installed software and services.

Yes Foxo365 DaaS includes hardware, but not only. In addition to that, the Foxo365 DaaS package Foxo365 DaaS cludes software and a range of services, depending on a package. 

Foxo365 DaaS combines hardware, software and services in a single package, billed for each workplace. Unlike leasing, in Foxo365 DaaS a device is only one of the components of a complete package. An additional advantage of Foxo365 DaaS is its scalability and flexibility - we can add or remove a workplace from our contract at any time. 

The most important advantage is the Foxo365 DaaS ackage itself (see question What is DaaS). In addition, with Foxo365 DaaS we maximally reduce the cost of investment - computer use, software and services. By moving costs from fixed assets (CAPEX) to monthly operating expenses (OPEX), we increase the company's liquidity.

If you're just starting up, it's worth taking a look at the Plan Foxo365 Smart. However, if you demand more from your hardware, software and services and you want to increase productivity and security, we offer the most frequently chosen package - Foxo365 Flex. And if you need the full package of services and support from Delkom's technical experts, Foxo365 Flex Pro is perfect for you. Foxo365 Flex. And if you need the full package of services and support from Delkom's technical experts, Foxo365 Flex Pro is perfect for you.

Yes, accepting and signing the contract is a prerequisite to use
with Foxo365 DaaS.

Yes, as long as you exceed the minimum period of three months. That's one of the main advantages Foxo365 DaaS - scalability and flexibility - you can add or remove a workplace or even cancel an entire contract.

Moving to a higher Subscription is possible from the next billing cycle. Unfortunately, at the moment it is not possible to change the subscription to a lower one.

Definitely. One of the main advantages Foxo365 DaaS is its scalability
and flexibility - we can add or remove a workplace from our contract at any time. 

Security and solutions

Nobody has access to your data. Both locally on the computer and in the cloud. On your computer, your data is secure thanks to disk encryption with a cryptographic service BitLocker (see the question What is BitLocker). In the cloud, in services Microsoft 365, Microsoft guarantees your data security.

This is a service for cryptographic data protection on the disk. BitLocker uses the 128 bit AES (Advaced Encryption Standard) algorithm, considered safe by many government institutions, including NIST. Data on encrypted disks BitLocker are safe and unreadable when connected to another device.

Data stored locally on the disk is protected by a cryptographic service BitLocker (see the question What is BitLocker). However, in the case of cloud and services Microsoft 365 in Microsoft data centers located depending on the service:

  onedrive, SharePoint Online, Skype, Teams, OneNote, Azure Active Directory
- Ireland, the Netherlands

Exchange Online - Austria, Finland, France, Ireland, the Netherlands

Due to the use of a cryptographic service BitLocker (see the question What is BitLocker), nobody has access to the data on the computer. Data from the computer are deleted and repeatedly overwritten using the method Secure erase, a proven solution that deletes data permanently and overwrites all SSD blocks, including redundant and service blocks.


The computer itself, however, undergoes a refurbishing process.

Hardware and software

Of course, Foxo365 DaaS is for everyone, no matter if you are just starting your business or you already have computers in your company. Whether you are a micro, small, medium or large company or even an institution, everyone can enjoy the benefits Foxo365 DaaS. Contact us and we will check whether we can offer a tailor-made solution. 

Definitely yes. Under Foxo365 DaaS you get hardware with pre-installed applications and services in the cloud (including the service package Microsoft 365 Business Standard or Microsoft 365 Business Premium depending on your subscription), but you can always install your own applications.

This is one of the most important assets Foxo365 DaaS - you do not need to have an IT Department - we will take care of MY preparation, delivery and proactive protection (depending on your subscription). However, if you already have an IT department, you can relieve them of current IT services and delegate them to tasks closer to business.

Nobody has access to your data. Both locally on the computer and in the cloud. On your computer, your data is secure thanks to disk encryption with a cryptographic service BitLocker (see the question What is BitLocker). In the cloud, in services Microsoft 365, gwarantem bezpieczeństwa Twoich danych jest firma Microsoft.

In the service model it is Foxo365 DaaS, the device is lent for the duration of the contract and after 24 months it is replaced. After the contract, the device should be returned.

Service Package Microsoft 365 Business Standard includes the following applications:
- Word, Excel, Outlook, Power Point, Publisher, Access and services:
-OneDrive, Exchange Online, SharePoint Online, Teams, Skype for Business.

The license is for 1 user. One license covers fully installed Office applications on 5 phones, 5 tablets and 5 PCs or Macs per user

Service Package Microsoft 365 Business Premium It includes:

  • Pakiet Microsoft 365 Business Standard (patrz pytanie Co zawiera pakiet usług Microsoft 365 Business Standard i jak można z niego korzystać)
  • Windows 10 Pro
  • Microsoft Enterprise Mobility + Security

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